Privacy Policy
Privacy Policy
Effective date: 11 September 2026
This privacy policy of Izida-1894 EOOD ("We", "Us" or "Our") explains how we may collect, use and share your information when you visit our website www.izidaceramica.com.
We appreciate your decision to use our website www.izidaceramica.com and to entrust us with your valuable personal information. In this document, we aim to explain our privacy practices as clearly as possible. We strongly recommend that you read this document (and any other related documents) carefully before using the website. If there are any terms or conditions in this document with which you disagree, please do not use the website, or, if you are already using it, please stop using it immediately. By using the website, you accept and consent to the practices described in this Privacy Policy.
What information do we collect about you?
When we collect information, we do so to ensure that you can use our services smoothly. For this purpose, we collect the following information. Some of it is personal information, while some may constitute sensitive personal data.
The personal information we collect about you includes the following:
- Email address
- Name
How do we collect this information?
We may use any of the following three methods to obtain information about you:
- Information you provide to us
- Information we collect automatically from you
- Information we collect from third parties
Before we explain why we collect this information, we would like you to understand what the three terms above mean.
a. Information you provide to us
When you register for an account or use one of our services or products, we will ask you certain questions, such as your name or email address. This is the information you provide to us. It is not limited to the examples given and may vary depending on the nature of the service or product we provide.
b. Information we collect automatically from you
When you access our service from a device, we may automatically collect information from it, for example through the use of cookies. You can learn more about the automatic collection of personal information in the next section.
c. Information we collect from third parties
These third parties may include data aggregators, online directories, data marketplaces or exchange platforms from which we may collect information about you.
Cookies and similar technologies
Cookies are small packets of information placed on your device so that we can retrieve information about you, such as your login details, your preferences on our website and other information.
For more information about cookies and similar technologies, please visit our cookie policy.
“Do Not Track” requests
We respond to “Do Not Track” requests as follows:
We respect users’ privacy choices. Visitors can manage their cookie preferences through our cookie consent banner. Non-essential cookies and tracking technologies are activated only after the user has given consent.
Why do we collect information about you?
We collect information about you for various reasons. Among other things, this helps us serve you better. We use the information we collect about you in the following ways:
- To provide and maintain the service
- To send marketing and promotional communications
- To analyse usage trends
- To evaluate and improve our products and services
- To contact the user
How long do we retain your information?
We will retain your personal information only for as long as necessary, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). None of the purposes set out in this notice requires us to retain your personal information for longer than the period during which users have an account with us.
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymise it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion becomes possible.
Do we share your information?
We may share your information with third parties in the following ways:
- Sharing with your consent: When you give consent, we may share your information with third parties for the purposes specified in the consent notice.
- Legal obligations: We may disclose information where required by law to comply with applicable legislation, government requests, judicial proceedings, court orders or legal processes, such as in response to a court order or subpoena (including requests from public authorities to meet national security or law enforcement requirements).
- Business transfers: We may share your personal information in connection with, or during negotiations for, a merger, sale of business assets, financing or acquisition of all or part of our business by another company.
Sale / sharing of information
We do not sell or share the information we collect from our users.
GDPR disclosures
Automated data processing
We use automated processing of the personal information we collect to personalise our services for you and other users.
Legal basis for collection
The General Data Protection Regulation requires us to identify and specify the legal basis, in other words the lawful grounds, for processing your personal information. The following are the legal bases on which we process your personal data:
Consent: We may process your personal information for the purposes described in this Privacy Policy on the basis of your consent.
Performance of a contract: Where we have entered into a contract with you, we may use the personal information collected from you to fulfil the terms of that contract.
Legal obligations: We may disclose information where required by law to comply with applicable laws, government requests, judicial proceedings, court orders or legal processes, such as in response to a court order or subpoena (including requests from public authorities to meet national security or law enforcement requirements).
Legitimate interests: We may process your personal data where reasonably necessary to pursue our legitimate business interests.
Legitimate interest – We process certain personal data where necessary for our legitimate business interests, including website security, fraud prevention, improving website performance, maintaining and optimising our services, responding to customer enquiries and ensuring the proper operation of our online shop. Such processing is carried out only where these interests do not override the rights and freedoms of the data subject.
Your rights
Under Articles 12 to 23 of the General Data Protection Regulation (GDPR), the data subject, meaning you, has the following rights:
- The right to object to the processing of personal data in certain circumstances. See here for details.
- The right to request access to the data we have collected about you and to receive a copy in an accessible format.
- The right to restrict the processing of your personal data for a limited period in certain circumstances. See here for details.
- The right to rectify or amend personal information that you consider outdated, incomplete or inaccurate.
- The right to opt out of automated processing of your personal data.
- The right to erasure of your personal information, also known as the “right to be forgotten”.
To exercise any of the rights listed above, you may use the contact details provided in this Privacy Policy.
Consequences of withholding consent
We require your consent to collect information so that we can provide our services to you smoothly. However, you may withhold consent. Please note that withholding consent may have consequences, including limited access to our services and reduced website functionality.
Children’s data protection
We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided information to us without your consent, please contact us. Once we confirm that we have collected such information without parental consent, we will remove it from our database.
Security of your personal information
We take reasonable measures to ensure that the information collected from you is stored securely and protected to the greatest extent possible. However, no method of transmission over the internet or digital storage is completely secure, and we cannot guarantee absolute security. Although we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.
Links to other websites or applications
We may provide links on our website to external websites, applications or services. These are not operated by us and are therefore not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of those websites or services before interacting with them, to ensure that you do not provide personal information you do not wish to share.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our privacy practices. We recommend that you review this policy periodically to ensure that it continues to meet your expectations.
The Privacy Policy takes effect on the date it is published on this page.
Contact us
If you have any questions or concerns about your privacy, or wish to exercise any of your rights, you can contact us using the following details:
Address: Izida-1894 EOOD
5 Slavyanska Street
Sofia
Bulgaria
Email address: marketing@izida1894.eu
Link to our contact page: https://izidaceramica.com/contacts/