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Effective from: 10.06.2026

This Privacy Policy of “Izida-1894” OOD (“we”, “us”, “our”) describes how we may collect, use and share information when you visit our website www.izidaceramica.com .

Thank you for using our website and trusting us with your personal data. With this document, we aim to explain our privacy practices as clearly as possible. We recommend that you read this policy and related documents carefully before using the site.

If you do not agree to any of the terms, please do not use the website. By using the site, you accept the practices described in this Privacy Policy.

What information do we collect?

To ensure the normal functioning of the site and communication with visitors, we may collect the following personal data:

  • Name
  • Email address

How do we collect information?

We may obtain information about you in the following ways:

Information you provide to us

When you use the contact forms on the site, you may provide us with data such as your name, email address, or other information that you voluntarily choose to submit.

Information we collect automatically

When visiting the site, we may automatically collect certain technical information through cookies and similar technologies, including IP address, information about the browser, device, and user behavior on the site.

Information from third parties

In certain cases, we may receive information from external providers of analytical or marketing services.

Cookies and similar technologies

Cookies are small text files that are stored on your device and enable the functioning of the site, traffic analysis and improvement of the user experience.

More information can be found in our Cookie Policy.

Do Not Track requests

We respect users’ choices regarding privacy.

Visitors can manage their preferences via the cookie consent banner. Necessary cookies are always used, while analytical and marketing cookies are only activated after explicit consent.

Why do we collect information?

We use the collected information for the following purposes:

  • Providing and maintaining the site services;
  • Sending marketing and informational messages, where applicable;
  • Analysis of site usage;
  • Improving products, services and user experience;
  • Communication with users and response to inquiries.

How long do we store information?

We retain personal data only for the period necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

When the need for processing certain personal data ceases, they are deleted or anonymized. In cases where this is not possible immediately (for example, in archive backup copies), the data is stored securely until their final deletion.

Do we share information?

We may share information in the following cases:

With your consent

When you have explicitly consented to this.

Under legal obligation

When we are required to provide information under applicable law, court order or request of a competent government authority.

In case of corporate changes

In the event of a merger, acquisition, restructuring or transfer of business assets.

Selling or sharing data

We do not sell or provide our users’ personal data to third parties for commercial purposes.

Information according to GDPR

Automated processing

We may use automated processing of certain data to improve the operation of the site and personalize the services.

Legal grounds for processing

The processing of personal data is carried out on the basis of:

Consent

When you have provided explicit consent.

Contract execution

When processing is necessary for the performance of contractual relationships.

Legal obligation

When we are required to process or provide data by law.

Legitimate interest

When processing is necessary for:

  • site protection and security;
  • prevention of abuse;
  • improving the performance of the site;
  • attendance analysis;
  • responding to inquiries from users;
  • maintenance and optimization of services.

Your rights

According to Regulation (EU) 2016/679 (GDPR), you have the right to:

  • to object to certain types of processing;
  • to access your personal data;
  • to receive a copy of the stored data;
  • to request restriction of processing;
  • to request correction of inaccurate data;
  • to object to automated processing;
  • to request the deletion of your personal data (“right to be forgotten”).

To exercise these rights, you can use the contacts listed below.

Consequences of refusal of consent

You can refuse to provide certain personal data or consent to the use of certain cookies.

This may result in limited functionality of some parts of the site.

Protection of children’s personal data

Our site is not intended for children and we do not knowingly collect personal data from persons under the legal age.

If you believe that a child has provided personal data without the necessary consent, please contact us.

Information security

We implement reasonable technical and organizational measures to protect the information collected.

However, no method of transmitting information over the Internet or storing it electronically can guarantee absolute security.

Links to other sites

The Site may contain links to external websites or services.

We are not responsible for the content or privacy policies of these external sites and we recommend that you familiarize yourself with them before using them.

Changes to this policy

We may periodically update this Privacy Policy to reflect legislative changes or changes in the way we process personal data.

The current version will always be published on this page.

Contacts

For questions regarding personal data protection or to exercise your rights, you can contact us:

“Izida-1894” Ltd.
Address: Sofia, 13 Slavyanska Street
Email: marketing@izida1894.eu
Contact page: https://izidaceramica.com/kontakti/

Last update: 10.06.2026